All of Nicolle's Browbands are guaranteed against defective or faulty workmanship and/ or ribbon.

This does not include misuse or normal wear and tear.

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If you believe the product is defective please contact us straight away as returns must be made to Nicolle's Browbands within 21 days and in the original un-used condition.

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If the Browband is found to be faulty, a replacement Browband will be made & posted free of charge.

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​Nicolle's Browbands does not accept returns and no credits/refunds will be given for the incorrect choice of size or colour combinations.

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Please make sure you measure your current Browband by laying it flat on a table & measure it from end to end.

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​Once an order has been started we do not accept cancellations.

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Nicolle's Browbands will not refund due to misuse or general wear & tear.

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A Browband Cover can be purchased to protect your Browband from dust & sweat.

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DO NOT submerge the Browband in water or use in heavy rain fall.

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As all Browbands are made to order- all sales are final!

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 Please do not expect a custom order to be made up overnight, orders will be made in the order that they come in.

If you need something made up urgently PLEASE phone/email me before placing the order to ensure it can be done in the time frame you need as refunds will not be given if I can not get the order out within my usual waiting period. 

Check the HOME PAGE for the current waiting time.

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All Nicolle's Browbands Hacking Canes carry a warranty for faulty workmanship only.

Our warranty does not cover damage due to what we deem inappropriate use/and neglect.

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Nicolle's Browbands Hacking Canes are strictly a decorative piece & are not to be used as a whip!!

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Nicolle's Browbands has a large number of In-Stock Items which are available to post as soon as your payment has been received.

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Prize Gift Voucher Terms & Conditions

- One Voucher per product

Not redeemable for cash

- NO change is given

 - Minimum spend amount is $50.00

 - Gift Vouchers are only to be used on full priced 'Nicolle's Browbands' made products only.

*Browbands, Hair Accessories, Lapels, Browband & Hacking Cane bags*